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    How do I use the Alerts feature?

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    Alerts allow you to be notified by email of abnormal or potentially fraudulent calls. For example, calls costing more than a certain amount to a certain destination can trigger an alert.

    To create an alert

    1. Log in to the Press8 web interface.
    2. Go to Features » Alerts.
    3. Click the "New" button.
    4. Enter the following:
      • A name for the alert.
      • Optionally a description.
      • What to check. Calls are checked at the end of each call. Telephone lines are checked once per minute. Destinations and numbers are checked daily.
      • The email address to send the alert to.
      • An upper limit on how frequently to send alerts. Note that if this is less frequent than the alert condition occurs, some alerts will be lost.
      • The conditions to match on. All must match for the alert to be triggered. Destinations can be an exact number, or can be a prefix.

     

    1. Click the "Save" button.
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