What is a Soft Phone?

A soft phone is software that runs on your computer that allows you to take/receive calls as if you were using a VoIP phone. Prices range from free to $50 (approximately) depending on the features.

With a soft phone you will need a headset that can plug into your computer. Most computers have a USB connection therefore you will need a headset with a USB connection.

Where to get a Headset to Use with Your Soft Phone

You can purchase your headset from our Support Department or you can purchase it anywhere electronics are sold.

Where to Get a Soft Phone

We recommend soft phones from Counterpath. X-Lite is the free version. Bria has more features and runs around $50.

How do I configure my soft phone?

For information on how to configure X-lite from Counterpath to work with your Press8 phone system, visit our Knowledgebase Article: How do I configure Counterpath X-Lite Soft Phone for Press8?

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